EasyCall Communications Philippines

EasyCall Communications Philippines, Inc. (ECP) was originally registered as a telecommunications company on September 25, 1989 under the name Francisco N. Cervantes, Inc. (FNCI) and engaged the consultancy services of EasyCall International, Inc. FNCI then started paging operations, pioneering the use of alphanumeric messages through pagers. In February 1992, the Securities and Exchange Commission (SEC) approved the change in corporate name from FNCI to EasyCall Communications Philippines, Inc. In July 1999, ECP acquired the call center business of Siemens, which included a major fast food restaurant chain as its first order taking call center client. However, in December 2002, ECP decided to completely shut down its paging operations due to the subscriber base dropping to a level that is not sufficient to cover direct costs. ECP also eventually terminated its last client for the local call center operations on October 31, 2004 because of the low contribution margin, which was insufficient to cover fixed overhead costs. ECP's existing products and services in the call center and internet businesses are carried out through its subsidiaries and affiliates. Its contact center, e-Performax Contact Centers Corporation, handles customer service, outbound and verification services. The company's wholly owned subsidiary, EasyCall e-Services, Inc. (e-Serve), offers internet services such as dial-up access, dedicated dial-up, leased line, web business solutions and server co-location. Source: SEC Form 17-A (2008)