SMSI or SOL MANPOWER SERVICES INC. was founded in 2000 by a couple whose primary motivation in putting up a business is their desire to provide sincere assistance to the less-privileged, yet employable and deserving, populace. Their expertise, skills and experiences from their previous backgrounds became their most potent tools in the realization of their goals.
SMSI initially endeavored to establish itself as a legitimate and bona fide player in the janitorial and manpower industry; and after more than a decade, has managed to open two sites to cater to the demands from the NCR, Central and Southern Luzon areas.

Our Philosophy
The tenet of our core values is simple and universal: provide our clients with high quality, value-laden and efficient service; while, at the same time considering the rights and well-being of our personnel. This, of course, would have to start by providing employees with compensation and benefits that are fully compliant with what our government mandated.
We would not want to be remembered simply as an employment agency; we will strive to make our clients feel that SMSI is an extension of their human capital or human resource, department: a part of their family. And this we will undertake bearing in mind the spirit of honesty, perseverance, hard work and ingenuity instilled by our founders.

SMSI is composed of trained and competent personnel who never tire of looking for ways to improve the services the company provides; as well as to look for the needs of the business sector that it can support. This thirst for excellence is likewise imbibed by every employee that we assign to clients
As far as workforce is concerned, we can supply your company with the following:
• HR, administrative, IT and other professional and office staff
• Production Workers
• Merchandisers
• Custodians
• Hotel Staff/Waiters/Receptionists
• Messengers
• Production Operators
• Maintenance technicians
• Gardeners/Landscaping Maintenance
We can also provide the following services on per-project basis:
1. One-time & General Cleaning Services
2. Carpet Shampooing
3. Ground and Landscaping Design
4. Grass cutting services
5. Plant and Building Maintenance
6. Marble Crystallization
7. Wood works

OUR WORK PROCESSES
PERSONNEL
We at SMSI believe that quality alone is not enough; companies should always strive to meet or even exceed their clients’ expectations.
After sourcing and screening, the HR department gives successful candidates orientation on company rules and regulations; as well as necessary training programs based on client requirements. A day before the actual endorsement, they will be required to report to our office for fitting of uniforms (if applicable), printing of ID’s, etc. There are designated coordinators to ensure that the daily performance of each employee is strictly supervised. After five months of contract, evaluation is given to employees, which serve as the basis for the renewal of their contracts. Tardiness and absenteeism are strongly monitored; however, should contingencies and exigencies arise, we guarantee availability of relievers to the clients.

Regarding accidents, our employees are equipped with Group Accident-Life insurance from Philam Life. Included in our insurance premium package are medical reimbursement, equivalent monetary value for any loss of body parts, death claims, and burial expenses.

PAYROLL and BILLING SYSTEM
Our company allot ten days lead-time for the collection of DTRs and preparation of payroll after cut-off. Salaries are then distributed through bank payroll (i.e., ATM cards). For newly hired employees who will be receiving cash salaries, payroll is being delivered to the company office for convenience. Payslips are given simultaneous with the release of salaries. Salary pay-outs fall every 10th and 25th of the month. As a financial aid to our employees, we also allow cash advances seven days after the payroll, as well as salary loans. Aside from disbursing wages, SMSI is responsible for processing employee SSS, ECC, and PhilHealth benefits.

Our accounting team, as much as possible, avoids revisions on our billing. Hence, our billing preparation undergoes three stages of checking and revisions before delivery. We also have weekly auditing on billing reports and other accounting matters. Statement of billing is available and delivered five days after the receipt of the DTR’s. Adjustments due to late filing will be done on the next billing. 99% accuracy of our billing statement is one of our priorities.
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PERFORMANCE EVALUATION AND EMPLOYEE ACCOUNTABILITY
Conditions of employment are stipulated in a contract of agreement which is to be signed prior to every employee’s deployment. Our HR department regularly assess our employee’s performance status (which includes attendance, behaviour, actual work performance, quality of service etc.) every cut-off. Clients then are provided with status reports and are requested to gauge and provide feedback regarding the quality of service of our personnel and SMSI in general. Operations and HR then team up to develop solutions, like training programs, to address reported issues and concerns.
All work-related infractions committed by our employees are properly addressed in proper forums. Investigations are conducted and each party is given a chance to explain their sides. Revocation of employees’ contracts is allowed once they fall short of our clients’ expectations and evaluation.
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CONTINGENCIES
There are instances wherein, because of business demands or high work volume, clients are required to procure additional temporary workforce. SMSI can provide additional project-based workers (in as short as 12 hours notice) should business exigency of this kind arise. Employees who reside near our office are available if there would be urgent requests.

ASSESSMENT, CONSULTANCY and TRAINING (ACT) SERVICES
Providing psychological assessments and training programs are two functions of the Human Resource Department that come in very handy in this day and age. Work values and priorities of the working populace changed. Today’s generation is no longer as committed to work as the previous ones because of so many diversions the present society offers. Companies, in order to survive, should be ready and prepared to face these changes. Unfortunately, majority of those who are working in Human Resource Departments are not adequately equipped to prevent and suppress the rise of job mismatch, job dissatisfaction and lack of proper training. With this in mind, SMSI teamed up with licensed guidance counselors, psychometricians, management gurus, communication and personal development coaches to help clients understand, educate, develop and motivate their most important asset: their workforce.
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We offer this service, not only to the business sector, but also to educational institutions: because today's students are tomorrow's workforce.