Ventus is a wholly-owned subsidiary of the Philippine Long Distance Telephone Company (PLDT), which focuses on Business Process Outsourcing, principally for Voice Inbound/Outbound customer service and Sales with data support for email and back-office processing. From the start of commercial operations in 2001, Ventus now numbers 6 International and 2 Domestic Call Centers with about 6,300 FTE, handling a variety of industry verticals.
Ventus is the only 100%-owned Filipino BPO company that competes against US Global outsourcers who have set up subsidiaries in the Philippines. Ventus' primary target is the US which accounts for roughly 95% of its revenues.
Backed by financial strength from its parent company, and with efficient operations and seamless project management migration, Ventus is able to provide clients with significant cost savings. Ventus offers innovative services, superior customer care and support to guarantee ease of business and give clients peace of mind for their contact center service needs.
Unique Selling Proposition
Ventus is the Thinking Outsourcer, we bring back the personal touch to customer service.