ICT GROUP is a leading global provider of customer management and related marketing, technology and BPO solutions with over 17,500 employees and 40+ operations centers throughout North America, Europe, Latin America, the Caribbean, Australia, India and the Philippines.
For over 20 years, ICT Group has met the needs of successful, multinational corporations with creative, cost-effective solutions backed by quality people, consistent processes, the most advanced technologies and proven execution worldwide.
ICT Group offers a comprehensive mix of customer care services, telesales, value-added marketing, CRM technology and back-office BPO solutions for Global 1000 companies across several key industries including: financial services, insurance, telecommunications, healthcare, pharmaceutical, IT, Government, energy and consumer products/services.
The Company's diversified service offering, expansive global footprint, deep industry expertise and solid operations, Management and technology infrastructure has helped set it apart from its competition and positions ICT Group for continued growth and success.
Unique Selling Proposition
ICT Group's competitive differentiators include:
? Solid Management team with long average tenure
? Comprehensive, global network of operations
? Consistent set of operations 'best practices'
? ISO-9001:2000 Certified commitment to quality
? Consistent technology platform worldwide
? Vertical industry specialization
? Organically grown operations
? Diversified base of Global 1000 clients