The declaration of Pueblo de Oro in Cagayan de Oro as the first IT Park in Mindanao paved the way for the start of the Business Process Outsourcing (BPO) industry in the city. BPO companies operating now in the city are into Call Center, Telemarketing and Medical transcription services. Major BPO requirements considered by these companies in locating in the city were the following: 1. A good pool of English speaking youth and professionals, 2. availability of ICT Infrastructure (telecommunications etc.)3. Urban amenities and facilities 4. Low cost of doing business 5. Local Government incentives and support 6. Availability and continuous supply of power.