Technical expertise in voice and data communications, combined with deep understanding of contact center operations, and perceptive human resources management, enable TRG Philippines to deliver unparalleled efficiency and quality of services to onshore and offshore clients. We make it our business to address the clients? most critical business requirements and help them increase the lifetime value of their customer base ? from acquisition, to management and retention of valued customers.
TRG offers a potent blend of onshore and offshore strengths. Our portfolio of established, US-based subsidiaries brings decades of experience in designing and managing successful solutions and programs. Meanwhile, our network of fully integrated global facilities enables us to deliver results efficiently and cost-effectively.
Our complete suite of services include:
Voice-Enabled Client Retention Management
Voice-Enabled Acquisitions Management
Survey Management
Database Management Solutions
Analytics and Consulting
Training Solution and/or Career Enhancements Solutions
BPO Services
IVR Technology